/* 橘汁TV 投诉与建议页 */
:root{
  --ink:#1d1512;
  --paper:#ffffff;
  --gray:#fff8f1;
  --line:#eee2d7;
  --muted:#7b6e65;
  --red:#ff3946;
  --orange:#ff9f1c;
  --sans:"PingFang SC","Microsoft YaHei",system-ui,-apple-system,sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
body{
  min-height:100vh;
  padding:36px 20px 56px;
  font-family:var(--sans);
  color:var(--ink);
  line-height:1.75;
  background:linear-gradient(180deg,var(--gray) 0,#fff 46%,#fff 100%);
  -webkit-font-smoothing:antialiased;
}
body::before{content:"";position:fixed;top:0;left:0;right:0;height:6px;background:var(--red);z-index:10}
img{display:block;max-width:100%}
a{text-decoration:none;color:inherit}
::selection{background:var(--red);color:#fff}
.complaint-page{width:100%;max-width:760px;margin:0 auto}

.complaint-brand{display:inline-flex;align-items:center;gap:12px;margin-bottom:34px}
.complaint-brand img{width:44px;height:44px;border-radius:10px;object-fit:cover}
.complaint-brand span{display:flex;flex-direction:column;line-height:1.25}
.complaint-brand b{font-size:19px;font-weight:900;letter-spacing:1px}
.complaint-brand small{font-size:11px;color:var(--muted)}
.complaint-brand:hover small{color:var(--red)}

.complaint-head{position:relative;padding:0 0 28px;border-bottom:2px solid var(--ink);margin-bottom:30px}
.complaint-kicker{display:flex;align-items:center;gap:9px;font-size:11px;font-weight:800;letter-spacing:2.4px;color:var(--muted);margin-bottom:12px}
.complaint-kicker i{width:24px;height:8px;background:var(--red);flex:none}
.complaint-head h1{font-size:42px;font-weight:900;line-height:1.2;letter-spacing:1px;margin-bottom:10px}
.complaint-head>p:last-child{font-size:15px;color:var(--muted)}

.complaint-card{
  background:var(--paper);
  border:2px solid var(--ink);
  box-shadow:12px 12px 0 var(--orange);
  padding:34px 32px 36px;
}

.field{margin-bottom:28px}
.field-label{display:block;margin-bottom:11px;font-size:15px;font-weight:800;color:var(--ink)}
.required{color:var(--red);margin-right:4px}
.field-tip{margin:-4px 0 10px;font-size:12.5px;color:var(--muted);line-height:1.7}

.types{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.type-item{
  display:flex;align-items:center;gap:8px;min-height:44px;padding:9px 11px;
  border:1.5px solid var(--line);background:#fff;font-size:13px;font-weight:600;
  cursor:pointer;transition:border-color .16s ease,background .16s ease,color .16s ease,box-shadow .16s ease;
}
.type-item input{width:15px;height:15px;margin:0;accent-color:var(--red);flex:none;cursor:pointer}
.type-item:hover{border-color:#d9c5b4;background:var(--gray)}
.type-item:has(input:checked){border-color:var(--red);background:#fff1f2;color:var(--red);box-shadow:inset 3px 0 0 var(--red)}

textarea,input[type="text"]{
  display:block;width:100%;border:2px solid var(--line);border-radius:0;background:#fff;
  color:var(--ink);font:14px/1.7 var(--sans);outline:none;
  transition:border-color .16s ease,box-shadow .16s ease;
}
textarea{height:174px;min-height:130px;padding:13px 14px;resize:vertical}
input[type="text"]{height:48px;padding:0 14px}
textarea::placeholder,input::placeholder{color:#b9aca2}
textarea:focus,input[type="text"]:focus{border-color:var(--red);box-shadow:4px 4px 0 rgba(255,57,70,.14)}
.char-count{display:block;text-align:right;margin-top:6px;font-size:11px;color:var(--muted)}

.actions{display:flex;align-items:center;gap:18px;margin-top:32px}
.submit{
  min-width:132px;height:50px;padding:0 30px;border:2px solid var(--ink);
  background:var(--red);color:#fff;font:800 15px/1 var(--sans);letter-spacing:1px;
  cursor:pointer;box-shadow:4px 4px 0 var(--ink);
  transition:transform .16s ease,box-shadow .16s ease,background .16s ease;
}
.submit:hover{transform:translate(2px,2px);box-shadow:2px 2px 0 var(--ink);background:#f52c3b}
.submit:disabled{cursor:wait;opacity:.72;transform:none;box-shadow:4px 4px 0 var(--ink)}
.back{font-size:13px;font-weight:700;color:var(--muted);border-bottom:1px solid currentColor;padding-bottom:2px}
.back:hover{color:var(--red)}

.form-message{margin-bottom:24px;padding:12px 14px;border:1px solid transparent;font-size:14px;line-height:1.6}
.form-message.error{color:#b4232f;background:#fff2f3;border-color:#ffd1d5}
.form-message.success{color:#16794a;background:#edfff6;border-color:#bfead4}
.form-message[hidden]{display:none!important}
.website-field{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.complaint-note{margin-top:30px;font-size:12px;line-height:1.8;color:var(--muted);text-align:center}

@media (max-width:700px){
  body{padding:24px 14px 42px}
  .complaint-brand{margin-bottom:22px}
  .complaint-head{padding-bottom:22px;margin-bottom:24px}
  .complaint-head h1{font-size:32px}
  .complaint-head>p:last-child{font-size:14px}
  .complaint-card{padding:26px 18px 28px;box-shadow:7px 7px 0 var(--orange)}
  .types{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}
  .type-item{min-height:42px;padding:8px 10px;font-size:12.5px}
  .field{margin-bottom:24px}
  .actions{margin-top:28px;gap:14px;flex-wrap:wrap}
  .submit{width:100%}
  .back{margin:0 auto}
  .complaint-note{text-align:left}
}
@media (max-width:380px){
  .complaint-head h1{font-size:28px}
  .types{grid-template-columns:1fr}
}